Job Description

Job Summary

• Mon-Fri (Alternate Saturdays) 9AM-6PM / 9AM-1PM
• Location in Ubi
• Budget up to $3800 plus AWS plus VB

Responsibilities

• Assist customers in daily bookings of cargo sales on our various airline products
• Booking of capacity with airlines and confirmation of capacity with customers
• Be familiar with the requirements of our various airline products and advise our customers accordingly
• Assist in administration of cargo bookings, e.g. loading flight reservations into system / template and ensuring all data are accurately updated
• Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
• Track and monitor shipments status and inform customer accordingly
• Maintain good relationships with both customers and handle customers' enquiries on a timely basis
• Work closely with Billing Team to provide accurate data for invoicing
• Other duties as assigned

Requirements

• At least 1 year of working experience in the related field, e.g. airfreight customer service, co-loading etc
• Familiar with CCN system Proficient in MS Office and Excel
• Good communication skill and customer service oriented
• Flexible / Adaptive to changes and Meticulous to details
• Able to work independently with minimum supervision
• Candidate may be required to work on shift and weekends

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON,By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.**We regret to inform that only shortlisted candidates would be notified.Linda LIM
Registration Number: R1221302
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?What's your expected monthly basic salary?How many years' experience do you have as a Customer Service Specialist?Which of the following Microsoft Office products are you experienced with?Do you have previous invoicing experience?Do you have customer service experience?Company profileMCi Career Services4.1xc2xb7Human Resources & Recruitment51-100 employeesWith over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don't just fill positions - we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!With over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don't just fill positions - we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!Company informationRegistration No.200701947WEA No.06C2859

MCI Career Services