Customer Service Specialist

Singapore, Singapore

Job Description


Company Description

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge \xe2\x80\x93 big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 countries, and a forwarding network spanning 150 countries.

Grow your career with Global Logistics, as we expand our operations across Asia. With a passion for progress, we\xe2\x80\x99re playing our part in a vital industry that keeps global communities doing, moving and growing. We\xe2\x80\x99re driven to be the best logistics partner for our customers. Our positivity and teamwork is recognised when we go \xe2\x80\x98above and beyond\xe2\x80\x99 to share our knowledge, improve how we work and solve complex problems. While every day brings a different challenge, we adapt with the autonomy to make fast decisions. Experience a caring and collaborative culture, where there is respect for our diverse backgrounds, skills, ideas and flexibility for our wellbeing. Progress your career through training, on-the-job learning and mobility, all in a safe, stable and secure working environment.





The Customer Service Specialist (CS) reports to the Executive/Operations
Manager. The scopes listed below is a general work scope that applies to all CS.

  • Update WMS for inbound, outbound, import & export shipment and duty payment of the car.
  • Update date inventory records and location plan for movement of the cars whenever required (inbound cars, shifting of cars to outbound cars and etc).
  • Facilitate daily transportations. Communicate with customer regarding daily order requests and local delivery, collection and events arrangements and liaise with controller to ensure customer satisfactory.
  • Ensure that all relevant transaction records (location plan, daily inventory reports and permits) are accountable and maintained neatly in hard and soft copy.
  • Update daily reports and tally with the inventory \xe2\x80\x93 make sure data match WMS records, number of cars per location in location plan.
  • Ensure monthly storage to be billed on the same month and overflow storage to be billed beginning of next month, transportation billing for every job done.
Qualifications
  • Assist Business Unit in ISO Audit renewal and/or new application.
  • Ensure building up keeping and housekeeping are done promptly to meet 5S+1 standards.
  • Ensure Operations\xe2\x80\x99 compliance to Singapore custom, LTA and other government regulations and etc.
Additional Information

Be Connected

With a bold vision and innovative drive, join our 16,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. Join us and take pride in building relationships that matter, because being connected is at the centre of what makes Toll great \xe2\x80\x93 it\xe2\x80\x99s what makes our possibilities endless.

Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities.

If this sounds like the opportunity you are looking for, apply now or for more information contact raga.vellayan@tollgroup.com

To find out more about us visit www.tollgroup.com/careers

You must be entitled to work in Singapore and be prepared to undertake pre-employment checks including a criminal history check and medical.

Toll Group

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Job Detail

  • Job Id
    JD1382120
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $24000 - 44000 per year
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned