Customer Service Supervisor
Singapore, Singapore
Job Description
:
- Handle all customer enquires either face to face, through telephone at the counster.
- Attend to customer or guest enquiry with upmost professionalism about information on Singapore with regards to transport, communication & places of interest.
- Attend to the guests or customer's concerns.
- Handle lost & found end to end process.
- Generating daily closing report & all other related reports from various systems.
- Verify all reports and documents and ensure that all information or documents are error-free prior to submission.
- Understand what the management want, able to handle ambiguity. Work well with other colleague.
- Handle and attend to government and regulatory enquiries and inspection.
- Any other duties as assigned.
- Work night shifts, weekends and public holidays.
- Most guests are Malaysians, knowlege of Mandarin and Malay is essential.
- Understand accounting terms and how to using accounting software eg. Xero.
- Working knowledge of Microsoft Office, Word, Excel and Geogle Spreadsheets.
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Job Detail
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Job IdJD1160022
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned