Job Description

Customer Service Travel Consultant (Japanese Speaker) MNC Corporate Travel Industry Salary Up to $5000 + other benefits Rotating shift, including weekends and PH Location: Central Area Job Responsibilities:

• Adhere with the company\xe2\x80\x99s sales process

• Attend to customer inquiries correctly via emails and calls, and provide options while considering directness of routing, cost, airline preferences and client travel policy

• Recommend the best travel and flight route to clients to assist them to get to their destination at the designated time for their business meeting in a fast and efficient manner using the Global Distribution System (GDS)

• Provide excellent and professional client service according to Operational Excellence standards.

• Communicate to customers, colleagues and suppliers in a clear professional manner

• Handle service issues & complaints

• Ensure clients\xe2\x80\x99 travel policy is accurately applied to all reservations on the Global Distribution System

• Able to interpret various airlines fare rules and understand the restrictions around the various class of airline tickets

• Follow the processing bookings accurately and efficiently

Job Requirements:

• Pref Minimum Diploma on any related field

• Good communication and customer service skills

• Must be able to work in a rostered shifts to cover afterhours shift including overnight, weekends and public holidays.

• Must be able to speak in Japanese language fluently or achieve GLPT1 to liaise with Japanese speaking clients/customers

Interested candidate can send their resume to recruit12 a t tbs.com.sg or whatsapp +65 9451 3320 Thank you for your application but we regret to inform that only shortlisted candidates will be notified. De Castro Diana Rivarez EA:R1873984 / Licence No: 10C5505 Transcendent Business Services Pte Ltd Job Type: Full-time Salary: Up to $5,000.00 per month Schedule:

• Day shift
• Holidays
• Weekend availability

Shift system