Customer Service/technical Support Representative
Pasig, Philippines
Job Description
Your day-to-day activity :
- Answering incoming calls from customers
- Resolving customer inquiries/requests
- Developing and maintaining accurate files
- Ensuring customer requests are handled in an appropriate and timely manner
- Utilizing various company and client-based tools and applications for customer management and servicing
- Providing cutting-edge service in a friendly, confident and knowledgeable manner
- Are at least a High School graduate or College graduate/undergraduate
- Have an experience of at least six (6) months in the BPO industry
- Have good English communication skills
- Have working knowledge of computers
- Have good customer service, multi-tasking, and problem-solving skills
- Are willing to work on shifting schedule
- Paid training
- Competitive salary
- Monthly performance incentives
- Benefits after six (6) months
- Vacation entitlement upon hire
- Career pathing and advancement opportunities
- Additional leave
- Company Christmas gift
- Company events
- Flexible schedule
- Flextime
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- 8 hour shift
- Shift system
- 13th month salary
- Performance bonus
- Do you have a BPO experience? If yes for how long in total?
- Do you have any pending application in CNX for the past 30 days?
- Are you a former employee of CNX,CVG's, IBM, Stream Global, SYNNEX?
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Job Detail
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Job IdJD1074891
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPasig, Philippines
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EducationNot mentioned