Customer Success Coordinator
Singapore, SG, Singapore
Job Description
We are hiring a
Customer Success Coordinator
to ensure clients receive excellent service and maximise the value of our products or services.Responsibilities
Onboard new clients and guide them through our services Monitor customer satisfaction and proactively address issues Maintain detailed records of client interactions and feedback Assist in creating educational materials or guides for clients Collaborate with sales and marketing teams to ensure client retention
Requirements
Degree or diploma in Business, Communications or related field Strong interpersonal and communication skills Detail-oriented and organised Ability to work independently and in a team Previous customer service experience preferred but not required
Benefits
Career path towards Customer Success or Account Management roles Performance incentives based on client satisfaction and retention Training in customer engagement and service excellence
Job Types: Full-time, Permanent
Pay: $4,000.00 - $5,000.00 per month
Benefits:
Health insurance Professional development
Work Location: In person
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Job Detail
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Job IdJD1590139
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, SG, Singapore
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EducationNot mentioned