Customer Support Admin / East Central / Office Hours
Kallang, Singapore, Singapore
Job Description
Customer Service Coordinator * Permanent role * Bendemeer/Kallang * Customer support and administrative functions
Customer Service Coordinator
- Permanent role
- Bendemeer/Kallang
- Customer support and administrative functions
Location: Bendemeer/Kallang
Working Hours: Mon-Fri 9AM-6PM
Salary: up to $3,500 basic + AWS + Variable Bonus
Responsibilities:
- Total client satisfaction
- Coordination of all Customer Service issues
- Customer Service case updating, logging and filing in ERP system
- Providing after sales service
- Documentation for clients (Handover packaging, service cards, handover confirmations, maintenance documents, confirmation slips, training templates, etc.)
- Weekly reports as required by CS Manager
- Handling Singapore and SEA region
- Proven ability to build relationships with vendors, internal client and colleagues.
- Good communication and coordination skill
- Able to converse in Mandarin to support Mandarin speaking customers from counterparts in China.
- Candidates who can start on short notice will be advantageous.
- Minimum 2 years of experience with coordination skills
- Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
- Apply through this application or send your resume to deneen.chia@adecco.com in MS Word Copy. We\'d love to hear from you!
Direct Line: +65 9119 2824
EA License No: 91C2918
Personnel Registration Number: R1985244
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Job Detail
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Job IdJD1348177
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$30000 - 42000 per year
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Employment StatusPermanent
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Job LocationKallang, Singapore, Singapore
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EducationNot mentioned