Job Description

Job Responsibilities:

Be the Bridge Between Customers and Executives:

Respond to phone and email inquiries with clear and accurate information, facilitating communication between customers and executives.

Customer Service Hero:

Resolve customer inquiries and disputes efficiently, escalating complex issues promptly when necessary.

Record Keeper:

Maintain accurate and organized records of customer interactions within the company's operating system.

Supports Daily Operations:

Perform a variety of administrative and clerical duties, providing ad-hoc support around the office as needed.

Organized and Detail-Oriented:

Ensure all documentation is meticulously maintained within the company's operating system.

Team Player with a Can-Do Attitude:

Be a positive and proactive team member, willing to take on additional administrative tasks as assigned.

Requirements:

NITEC or Equivalent:

Possess a NITEC qualification or equivalent experience.

Bilingual Communication:

Have a strong command of written and oral communication in English and Chinese to effectively liaise with English and Mandarin speaking associates.

Communication Champion:

Demonstrate excellent communication skills and feel comfortable confidently handling phone calls.

Tech-Savvy Assistant:

Be proficient in using MS Word and Excel for daily tasks.

Fresh Graduates welcome

Location of Work:

202 Kallang Bahru #08-08


Singapore 339339

What We Offer:

Competitive salary based on experience. Health and wellness benefits. * Opportunities for career development and growth within the company.