Customer Support Assistant Supervisor
Job Description
CUSTOMER SUPPORT ASSISTANT SUPERVISORMaintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems.Ensure that the team members are assisted on their tasks, escalations and maintain excellent quality of results from the individual. Supervises the team and ensure that the team performs at the desired level of the staff.Contributes to team effort by accomplishing related results as neededRequirements:Candidate must possess a Bachelor's/College Degree in any fieldWith excellent English communications skills (both writing and speaking).Motivates and reinforces teamworkAbility to demonstrate high degree of accuracy and must be keen to detailsGood command on MS Office (Outlook, Power Point & Excel)Must have at least 1-2 years supervisory or ASV experience in a BPO environmentMust be flexible, fast learner and can easily adopt to a fast phase business environment.Willing to work shifts and during holiday/weekendAbility to work under pressure and can meet deadlinesJob Types: Full-time, Fixed termSalary: Up to Php18,000.00 per monthBenefits:
- Company car
- Company events
- Health insurance
- Paid training
- Shift system
- 13th month salary
- Overtime pay
Ex. All employees are wearing face masks and sanitizing is requiredAbility to commute/relocate:
- Cebu City, Cebu: Reliably commute or planning to relocate before starting work (Required)
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Job Detail
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Job IdJD1031987
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCebu City, Philippines
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EducationNot mentioned