Customer Support (service Provider)
Singapore, Singapore
Job Description
Responsibilities:
Answering questions and providing information to customers- Pursuant and offer customers attractive package to retain them
- Remind account holder via phone and email on their outstanding payments
- Send out the statement of account, reminder letters and tax invoices to account holders.
- Raise waivers or credit notes for customer dispute cases when necessary
- Build and maintain good relationships with customers
- Maintain accurate and timely records and tracking of all billing cases
- Prepare reports and accounts loading.
Requirements:
Possess minimum 1 year of working experience in Customer Care Centre environment is preferred- Possess excellent Customer Service Skills
- Comfortable and able to deal with difficult customers
- Able to work independently with minimal supervision
Interested candidates who wish to apply for the advertised position to send in your resume.
EA License No.: 13C6305
Registration No.: R1985956
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Job Detail
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Job IdJD1311192
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned