Customer Support Specialist (japanese Speaking)
Singapore, Singapore
Job Description
Our Client is a MNC Company, this role of Customer Support Specialist (Japanese Speaking) to work for a Video Marketing Company.
【What you will be working on】- Ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance with our service standards.
- Deliver the best services to customers to ensure the highest customer satisfaction.
- Build sustainable relationships and engage customers by taking the extra mile.
- Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization
- Perform effective implementation, maintenance, and continual improvement of the Quality Management System of the company.
Requirement
【What they are looking for】- Diploma/Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field
- Preferably 2 years of customer service experience (Inexperienced candidates are encouraged to apply!)
- Excellent verbal and written communication skills in English and Japanese fluently in order to liaise Japanese Speaking counterparts
- Strong interests with Video Marketing Company
Working Hour
8:00 ~ 17:00Benefit
【What they are offering】- Variable Bonus (Depending on Company and Individual performance)
- Monthly Incentive up to $500 (at start and ceiling increase ;depending on the performance)
- Annual Leave: 14 days
- Medical Leave
- Medical benefits will be provided
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Job Detail
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Job IdJD971717
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned