Job Description

Job Purpose

To collect, analyze, and interpret data to support decision-making, improve operations, and enhance efficiency within SMRT.

Responsibilities

• Data Collection and Management:

o Gather and organize data from various sources, including ticketing systems, onboard sensors, maintenance logs, and customer feedback.
o Maintain and update databases to ensure data accuracy and completeness.

• Data Analysis:

o Utilize data analysis tools and techniques to extract valuable insights from the collected data.
o Perform statistical analysis to identify trends, patterns, and anomalies in railway operations.

• Performance Metrics:

o Develop and maintain key performance indicators (KPIs) for various aspects of railway operations, such as on-time performance, passenger load, and maintenance schedules.
o Regularly monitor and report on KPIs to relevant stakeholders.

• Predictive Analysis:

o Build predictive models to anticipate maintenance needs, passenger demand, and other relevant factors.
o Use predictive analysis to optimize scheduling and resource allocation.

• Data Security and Compliance:

o Ensure data security and compliance with relevant regulations and industry standards, especially in handling sensitive information.

Qualifications & Work Experience

• Degree holder or relevant experience in a relevant field (e.g., data science, statistics, mathematics, computer science).
• Fresh graduates are welcome to apply

Skills

• Proficiency in data analysis tools and software such as Excel, Python, R, or SQL.
• Strong analytical and problem-solving skills.
• Familiarity with data visualization tools like Tableau or Power BI.
• Knowledge of railway industry operations and terminology is a plus.
• Good communication skills to convey complex data findings to non-technical stakeholders.
• Attention to detail and the ability to work independently.

We regret that only shortlisted candidates will be notified.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services.

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter \xe2\x80\x93 we take care of you and your well-being. Your Work Matters \xe2\x80\x93 your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters \xe2\x80\x93 we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Vision
Moving People. Enhancing Lifestyles

Core Values
Respect, Integrity, Safety & Service, Excellence

SMRT Corporation