Job Description

xf0x9fx8cx9f We're Hiring: Data Centre Operations! xf0x9fx8cx9f
We are looking for a dedicated and detail-oriented Data Centre Operations professional to join our team in Singapore. The ideal candidate will have a foundational understanding of data centre operations, including monitoring systems, maintaining hardware, and ensuring optimal performance of infrastructure.
xf0x9fx93x8d Location: Woodland & Yishun, Singapore
xe2x8fxb0 Work Mode: Work From Office
Role: Data Centre Operations
DC Environment Support
Shall monitor the facilities infrastructure in the DC to ensure that they are within the operating levels defined by the Customers. The infrastructure to be monitored shall minimally include:
(a)Power infrastructure (such as Uninterrupted Power Supply and power distribution boards);
(b)Cooling Infrastructure (such as computer room air-conditioning units);
(c)Fire detection and suppression systems (such as FM200, water sprinklers, fire extinguishers);
(d)Environment monitoring system (such as humidity and temperature); and
(e)Water leakage detection.
(f)Shall ensure the DC infrastructure is monitored on twenty-four (24) hours a day, seven (7) days a week, inclusive of Saturdays, Sundays and Public Holidays.
(g)The Vendor shall inform the Customer within one (1) hour when problems are detected.
(h)Shall work with the Customer and Customer-appointed Supplier to resolve any infrastructure issues detected in accordance to the support hours as required by the Customer.
DC Facilities Management Services
(a)Shall ensure, through daily inspection, that the general cleanliness and tidiness of the data centre are maintained by the Customer-appointed Supplier.
(b)Shall work with Customer-appointed Supplier on site preparation tasks such as network cabling and electrical wiring, when required.
(c)Shall ensure the network cabling in the data centre and within the racks are neat and tidy.
(d)Shall work with the Customer-appointed Supplier for both scheduled and ad-hoc maintenance, servicing, repair and upgrading works to the infrastructure at the Customers premises and premises identified by the Customer.
(e)Shall plan and coordinate the maintenance activities. This includes polling the affected parties, obtaining the Customers approval, and sending out messages to inform the affected party.
(f)Shall obtain the Customers approval before finalizing the plan for any activity.
(g)Shall provide on-site support during the maintenance activities unless otherwise agreed by the Customer.
(h)Shall maintain up-to-date documentation of the data centre design layouts.
(i)Shall manage the physical security of the data centre in accordance with the guidelines provided by the Customer.
(j)Shall monitor the following physical security infrastructure to ensure they are within the operating levels defined by the Customer:
Security Alarm and Security Card Access System; and
Closed-Circuit Television (CCTV).
(k)Shall ensure that only authorised personnel are allowed to access the DCs.
Requirement DC Operations
Minimum Requirement:
The DC Operator shall possess minimally the following skill sets:
(a)Three (3) years of working experience inData CentreEngineer Operations experience;
(b)CertifiedData CentreFacilities Operations Manager (CDFOM) or equivalent; and
(c)ITIL v4 Foundation Certification or equivalent.