Job Description

As a Datacenter Quality Assurance Program Manager - Leases, you will play a critical role in ensuring the reliability, uptime, and availability programs of our datacenter Lease infrastructure from initial planning phases through construction delivery, your responsibilities will span across electrical, mechanical, telecommunications, and civil, structural, and architectural (CSA) domains and will be responsible for identifying process improvements that focus on speed time to market, improve predictability, safety, quality, and cost. If you are passionate about maintaining high standards and driving excellence, this role is for you.

Responsibilities:

• Quality Management & Assurance (QA) Program:

• Collaborate with cross-functional and regional teams to establish and validate datacenter availability criteria and metrics.
• Develop lease construction delivery quality management program with design, delivery and operations stakeholders and work with regional leaders & Lease Providers on adoption & implementation.
• Monitor and analyze datacenter availability criteria and metrics, and work with portfolio and regional leaders and lease providers to implement Lessons Learned into the Quality Assurance Program.
• Work with the Datacenter Operations team and Lease Providers on defining, implementing, and supporting QA processes for datacenter operations.
• Risk Mitigation:

• Identify potential delivery risks related to datacenter operations.
• Work with the Datacenter Operations team on feedback from their regular standards, requirements, and procedures audits; ensure the QA program is updated to reflect Lesson Learned.

• Investigate technical incidents during Commissioning, identify root causes, and drive corrective actions.

• Develop contingency plans and disaster recovery procedures.
• Implement risk reduction strategies.
• Documentation and Reporting:

• Ensure all Operations and Maintenance, QA processes, incidents, and system configurations are reviewed with the Datacenter Operations team and submitted by the Lease Provider with handover documentation.
• Generate regular reports for management and stakeholders.
• Communicate performance trends and improvement opportunities.

Qualifications:

• Bachelor\xe2\x80\x99s degree in a relevant engineering field (e.g., Electrical, Mechanical, Civil)
• Experience developing global/regional quality management systems frameworks.
• Proven experience in datacenter operations, quality assurance, and infrastructure management.
• Strong knowledge of electrical systems, mechanical engineering principles, and/or CSA best practices.
• Excellent analytical, problem-solving, and communication skills.
• Certifications such as CDCP (Certified Data Center Professional) or similar are a plus.
• Proficient with enterprise software applications (e.g. O365) and project management platforms such as Microsoft Project, Procore, Primavera P6, Autodesk, etc.

These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the .

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