Job Description

About This Role As our Delivery Director - Country Launches, you will be taking on an important role in the centre of our cross-functional Product and Engineering Team, and you will be given a unique opportunity to work on high impact projects across different teams, and your responsibilities are as per below.

• Working with business managers, customers, partners to understand customer needs, expectations and desired outcomes
• Organizing and participating in client meetings to support building strong client relationships, understand delivery needs and create implementation plans
• Program manage and facilitate the end-to-end delivery of Circles.Life\'s Products (Mobile, Web and Backend) by leveraging internal and partner delivery centers so as to ensure shipment against the target deadlines and standards
• Establishing trust with a variety of internal and external stakeholders, eliminating non-value-add activity and blockers, while finding creative ways to accelerate project delivery is a must
• Providing progress updates and reports to the various department heads, and also feeding relevant information back to the teams
• Manage customer & partner feedback and complaints, resolving issues and reporting on progress, escalating complaints where appropriate
• Capturing feedback from various teams and continuously improve the team\'s agile approach
• Facilitating daily stand-ups, meeting, demos, retrospectives and various decision-making process

Requirements

• Minimum 15 years\' of Program/Project Management Experience, preferably Banking and/or Telecommunications industry
• Defining and driving technical delivery strategy and managing customer expectation while balancing internal objectives
• Internal and external stakeholder management
• Establish strategic initiatives and drive OKRs effectively
• Strong interpersonal skills and ability to network and build relationships with clients
• Driven, self-aware and emotionally resilient
• Excellent at prioritising and time management skills
• Ability to work flexibly when and where required to manage key relationships
• Experienced in SDLC and Agile Methodology and frameworks like SAFe, Scrum, Kanban etc.
• Strong coaching abilities and team-building skills to drive adoption of agile scrum methodology
• Knowledge of backlog tracking, burn-down metrics, velocity, user stories etc.
• A strong embodiment of our Company\'s cultural values

What\'s on offer: Circles.Life provides a great environment and platform for employees to build their career. In this role, you can expect:

• The unique opportunity to be a part of the digital disruption in telecommunication (Circles.Life is the only company of its kind in all of Asia!).
• Autonomy in the role and in managing your own portfolio.
• Exposure to the fast-paced world of high-tech start-ups.
• Attractive experience and compensation.
• Working with passionate, smart and driven colleagues in a vibrant environment.