Job Description

Roles & Responsibilities & Requirements: The role of the Deputy Chief Executive Officer is to support the Chief Executive Officer (CEO) in the overall direction, management and administration of all aspects of the Bank\xe2\x80\x99s operations including its programmes, products and services as well as all aspects of the Bank\xe2\x80\x99s fiduciary, financial and operating performance in support of the strategic objectives of the Bank. The Deputy CEO will work closely with the CEO to create the management practices that enable a high performing and effective executive team. The Deputy CEO reports directly to the CEO.

Principal Responsibilities OVERALL ORGANISATION LEADERSHIP The role of Deputy CEO is to work closely with the CEO to align the full IOBS team around the strategic objectives of the Bank, ensuring that all of the Bank\xe2\x80\x99s efforts are delivering consistently against these objectives in a tangible, efficient and effective manner. The Deputy CEO will: .Contribute to the strategic and operational direction of the Bank\xe2\x80\x99s executive management.

• Works towards the achievement of the IOB\xe2\x80\x99s strategic objectives, working to balance short term results with long term sustainability.

• Provide clear verbal and behavioral signals that serve to define the Bank\xe2\x80\x99s business and management culture in the context of its strategic objectives.

• Contribute to establish clear and consistent management practices across the Bank to ensure an effective and cohesive management team.

BUSINESS PLANNING AND RESOURCE ALLOCATION The Deputy CEO is responsible for driving the development, refinement and implementation of the Bank\xe2\x80\x99s business strategy. This requires effective planning and resource allocation. This includes:

• Providing recommendations for the formulation of the strategic direction and targets of the Bank.

• Preparation and implementation of the strategic and annual plans and ensuring that these are formally updated on a regular basis.

• Contributing to the development of sound business plans that support the overall objectives of the Bank.

• Making resource allocation decisions and supporting initiatives that further the Bank\xe2\x80\x99s achievement of its strategic objectives.

• Oversight of NPA Management.

GOVERNANCE The Deputy CEO is responsible for providing well-founded, fact-based and documented advice on all matters pertaining to the operations of the Bank. The Deputy CEO will:

• Prepare reports for identifying issues, apparent problems, opportunities and service gaps, and recommend initiatives and amendments to policies and programmes, as required.

• Consistently monitor management information reports identifying issues, challenges, opportunities and service gaps, and direct the business heads/ team to follow up.

• Prepare, in conjunction with the relative business unit, the basis for decisions on loans, funding, financial instruments and investment management to be taken by the Board.

• Provide advice on matters concerning development of and changes in business development, lending policies, investment strategy, asset management, investment risk and pricing thereof, performance benchmarks, loan/investment limits and other operating parameters.

• Act to mitigate legal risks associated with contracts and documentation across all parts of the Bank\xe2\x80\x99s operations.

• Contribute to the development and implementation of internal guidelines to support the integration of social, environmental and corporate governance issues into the management process, aligned with internationally recognized principles.

FINANCIAL AND GENERAL MANAGEMENT The Deputy CEO supports in the administration of the Bank and contributes to the development of an appropriate organizational framework to support the Bank\xe2\x80\x99s business strategy. The incumbent is responsible to ensure that financial controls are in place to enable sound financial management practices. The Deputy CEO will:

• Contribute to the maintenance of an appropriate management structure within the Bank.

• Ensure that the Bank operates in a cost-effective manner and propose an annual budget and cost framework for sustainable activities.

• Oversee and provide guidance on financial reporting and accounting, for the preparation of monthly and quarterly management accounts and annual financial statements as well as medium term financial projections in line with applicable accounting rules and the Bank\xe2\x80\x99s accounting policies.

• Manage the Bank\xe2\x80\x99s general administration and day-today operations, taking care of all functions relating to the operation of all business units, including the maintenance of relationships with regulatory authorities and stakeholders as well as the facilitation of representation arrangements

HUMAN RESOURCES AND ORGANISATIONAL DEVELOPMENT The Deputy CEO is responsible for the organizational development and personnel management of all employees within the Bank. This includes:

• Motivating and developing employees so that the Bank has the human resources and competence to ensure high professional standards.

• Providing guidance and supporting the Committee responsible for remuneration policy in the formulation of human resources policy for the Bank\xe2\x80\x99s employees, including personnel services, based on the overall governance framework of the Bank.

• Recommending compensation arrangements which ensure the recruitment of competent personnel for positions at all levels in the Bank.

• Supporting the Committee responsible for the remuneration in the annual review of the compensation arrangements, including benchmarking against peers in the local market.

INFORMATION TECHNOLOGY

• Ensure that IT strategies, policies, controls and procedures that are aligned to objectives of the Bank\xe2\x80\x99s strategy and business plans.

• To monitor and escalate any IT, System or process related issue for resolution / enhancement and ensure implementation of upgrades.

• Ensure optimal the use of IT resources to maximize productivity to support business initiatives and enhances customer experiences.

• Ensure the development of new IT product/strategies for automation of the process and enhance the ease of performing the business.

SERVICE PROVIDERS The Deputy CEO may utilize the services of third-party providers to achieve the strategic direction of the Bank, subject to the prior approval of Head Office. For this to be effectively managed, the Deputy CEO will:

• Establish guidelines regarding outsourcing, where necessary, and organize the appropriate prudent selection processes.

• Perform monitoring and control activities to oversee the performance of external service providers

RISK AND COMPLIANCE The Deputy CEO is responsible for all the business to be conducted within established internal risk and compliance systems and procedures, appropriate for the Bank\xe2\x80\x99s, in accordance with the principles and policy laid down by the Board. CUSTOMER EXPERIENCE & OPERATIONS

• Oversee the bank\xe2\x80\x99s operations to insure production efficiency, quality, service, and cost-effective management of resources

• To ensure full implementation of customer related policy, proactively resolve complaint and grievances, if any and put in place mechanism to deliver top quality customer experience.

• To discharge the role of Chief Executive Officer whenever the Chief Executive Officer is away from station /on leave.

Requirements: -

• Bachelor Degree/Master Degree/MBA from a recognized institution is highly preferred, with additional banking licenses and certifications

• Leadership experience - having built teams from the ground up, with a track record of running a successful business

• Ten or more years in the financial services space (especially banking). Candidate must be a proven senior executive with a successful track record. The candidate would also require extensive cross-functional banking and finance experience encompassing risk management, credit, asset/liability management, operations, and customer acquisition.

• Good management skills and analytical mindset, one who can effectively analyze a situation and make decisions to address issues/problem.

• Excellent communication and inter personal skills with the ability to interact with all levels of customers, staff and top management.