Job Description

[What the role is]

The Monetary Authority of Singapore (MAS) is Singapore\xe2\x80\x99s central bank and integrated financial regulator.

As central bank, MAS promotes sustained, non-inflationary economic growth through the conduct of monetary policy and close macroeconomic surveillance and analysis. It manages Singapore\xe2\x80\x99s exchange rate, official foreign reserves, and liquidity in the banking sector.

As an integrated financial supervisor, MAS fosters a sound financial services sector through its prudential oversight of all financial institutions in Singapore \xe2\x80\x93 banks, insurers, capital market intermediaries, financial advisors, and stock exchanges. It is also responsible for well-functioning financial markets, sound conduct, and investor education.

MAS also works with the financial industry to promote Singapore as a dynamic international financial centre. It facilitates the development of infrastructure, adoption of technology, and upgrading of skills in the financial industry.

Join us now, if you have a genuine interest in making an impact to help shape Singapore\xe2\x80\x99s economic and financial landscape

[What you will be working on]

You will be part of a dynamic team within Supervision Platforms Division under Information Technology Department.

In this role, the officer is expected to undertake the following areas of work:

Manage stakeholder relationships

Solution business analysis and design

In conjunction with business, to design and deliver a solution experience that meets the needs of user through human, digital, and physical interactions, over time, across a journey (in conjunction with policy, process, digital enablers).

Mapping of the service/business/functional requirements to solution/application system/technical requirements and ensure overall design, development and implementation remains consistent with the overall architecture of the project, and its objectives and needs.

Vendor contracting and management

Manage outsourced vendors and in-housed contractors to meet the delivery and operation needs of IT services

Conduct procurement

Governance, Risk and Compliance

Ensure compliance to ICT Governance policies and standards

Ensure risk framework is adhered to, and carry out risk management for projects and products

Project delivery and quality

Plan and manage IT projects, and ensure alignment of project to the business objectives within established scope, cost and schedule

Quality: To assure the quality of systems and applications, including the establishment of quality management technology and systems for applications development and delivery

Operations and maintenance, user support

Manage and direct the day-to-day operations of IT services

Manage change request, service request and production support issues and ensure service levels are met

Review post production issues and identify root cause and work with vendors on preventive measures

Plan, execute and support system implementation, software/hardware upgrades and security patches

Measure, monitor and continuously improve performances of IT services

[What we are looking for]

Good Bachelor Degree or Master Degree with preferably 10 years of relevant working experience in project management, business analysis and system operation

Experience in project management, vendor management, incident management, problem management and release management

Strong experience in managing business, IT and senior stakeholders

Sound understanding of the technical aspects of systems integration in an environment with diverse technologies

Strong communication skills and ability to influence to gain consensus from multiple stakeholders when required

Working experience in using project management software like JIRA to track, monitor, and reporting of project/issue progress and producing reports

Familiarity with Government Instruction Manual 8 will be an added advantage

Good analytical skills, and able to mulit-task and deliver results in a timely manner

Self-driven, creative and team-oriented person with good interpersonal and organizational skills, positive attitude and able to work under pressure

Excellent technical troubleshooting skills

Sound knowledge in coding languages, databases, application architecture, cloud technologies and IT security

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment. All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting

Government Technology Agency