Job Description

Position - Deputy Division Manager (Head Operations), Instrument Calibration Centre

• To lead and oversee the day-to-day operations of the Division
• Responsible for ensuring that our operations run smoothly and efficiently
• To implement continuous innovation (CI) strategies to improve our operational efficiency and productivity
• Assist Division Manager in tracking financial parameters and implement measures to meet the required financial KPIs
• To work closely with the department managers and Customer Success Team to
• Track and report monthly unbilled receivables and aging
• Ensure contractual SLAs are met
• To implement and ensure compliance for the following operations requirements in the Division
• Information Technology,
• Business Continuity Management,
• Safety and Security (Physical and Cyber),
• Quality Assurance,
• Document Control,
• Logistics,
• Inventory Checks
• Facility Improvement
• To interface with Corp Functions such as Procurement, Finance or Human Resource if required to resolve any issues related to project delivery.
• To lead the Division and collaborate with Corp IT and Vendors to migrate from existing to new ERP systems for the Division

• Relevant Degree with a minimum of five (5) years of relevant experience in managing the operations of a business division
• Competent in managing resources, manpower, process improvements, and knowledge in generating reports and presentation skills
• A good team player, a person with honesty, integrity, mature and self-motivated
• Confident to communicate with all levels/different cultural backgrounds
• Advantageous to have hand on experiences in the operations of a calibration and testing laboratory
• Location: Ang Mo Kio
• Singaporean only

ST Engineering