Job Description

As a Deputy Managing Director you are expected to independently lead and manage large teams/ a practice with revenue targets. You are responsible to leverage your industry expertise to contribute to the company's performance by managing a portfolio of client relationships and integrated communication (IC) programs, satisfying and delighting clients, generating new business and developing strong teams.You are required to actively support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability.CORE JOB RESPONSIBILITIESClient Engagement: . Oversee a significant portfolio of clients/ lead a practice with the responsibility to profitably grow clients and build long lasting relationships . Use your leadership and category expertise to be your clients' senior strategic partner and point of contact for major concerns. . Be a knowledge leader-understand the trends and issues that impact brands, including media, business, political and cultural . Oversee the management of client relationship and be an innovative leader that leads, inspires, supports and celebrates your team's creative ideas and compelling platforms to unify IC activities . Manage and motivate account teams to deliver superior client service . Know the power of our proprietary tools such as Creative Catalyst Network and Digital Catalyst Cards, and other businesses under the BCW umbrella (i.e. PSB, Axicom, etc.) to build brands and nail client objectives . Partner with the digital innovations team and other network resources at the beginning of an engagement to ensure a truly organic and cohesive digital strategyBusiness Development: . Support and personally drive integration across the BCW Group internal network between practice specialties . Proactively identify opportunities for organic growth with existing clients and keep up with client and market changes and pursue those leading to new business opportunities . Be the consummate networker- support and strengthen our new business development process by actively developing business contacts through professional activities and networking . Introduce existing clients to BCW Group offices in other geographies to contribute to the global and regional growth of the company . Build relationships with our WPP sister agencies and explore cooperative opportunities with clientsTalent Management: . Be a mentor and serve as a trusted coach and advisor to all your team members, take an active interest in their career development by helping them identify development needs, acquire new skills and grow within the organization . Build diverse, inclusive and high performing teams and encourage participation from all individuals without bias, continuously building morale and motivation and rewarding good performance . Provide continuous constructive feedback to your team members, not just during performance reviews, to develop the next generation of client leaders . Play a leading role in encouraging and introducing staff development and retention programs that look for ways to engage top performers . Be a consummate leader embodying the values of the company and serve as a role model to all employeesFinancial Management: . Take responsibility of revenue targets. Manage teams and allocate resources for agency profitability. Act as a conduit between finance and the client servicing team to ensure that accounts are profitably managed and understand the reason for over and under servicing. Take decisions on planning and preparing annual budgets and forecast of projected income. Follow and ensure staff follow agency procedures for client budgets, budget tracking, contract approval and billing rates. Spearhead and lead development of business plans to increase market shares and profits . Create and execute a practice plan that supports our corporate strategic planAgency Responsibilities . Use BCW Group's intranet and resources; keep your profile updated . Be a brand ambassador and help recruit top talent by knowing our capabilities and network . Adhere to BCW Group's confidentiality and disclosure agreements and code of ethics/conduct . Act with integrity using ethical considerations to guide decisions
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