Job Description

Mandai Wildlife Group is dedicated to caring for the planet and protecting animals and nature. Conservation education is intrinsic in all interactions with the Group, to inspire action for a healthier world.Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore\'s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.Mandai Wildlife Group advocates for biodiversity, contributes leading wildlife research, develops innovative solutions to promote living sustainably, and collaborates with conservation partners in Singapore and Southeast Asia.The Group provides funding and in-kind support to Mandai Nature for conservation work across Southeast Asia.Mandai X is the growth accelerator and venture building arm of Mandai Wildlife Group that sparks, catalyses and accelerates innovative ventures in completely new domains that drive growth and impact at scale.The Deputy / Assistant Vice President (D/AVP) of Transformation Office, reporting to the VP of the Transformation Office under the Growth and Transformation Division, plays a pivotal leadership role in driving transformative initiatives. He/she will lead the Business Tech Transformation Team\'s efforts within the Performance and People Pillars, collaborating closely with key stakeholders such as Digital & Data, Sales & Marketing, Assets Management, Retail, Food & Beverage, HR, and IT teams. He/she will champion and work closing with the strategy and guest engagement management (GEM) team to foster innovation through design thinking methodologies and oversees a team of professionals, ensuring the successful execution and scaling of innovation projects. He/she will also serve as the secretariat to the Transformation Project and Steering Committee, ensuring seamless communication and documentation throughout the transformation initiatives.Job Responsibilities\xc2\xb7 Lead and oversee transformation projects under the Performance and People Pillars aimed at identifying new opportunities, enhancing processes, and driving transformative changes across the organisation. Work closely with cross-functional teams to ensure successful project execution from conception to implementation.\xc2\xb7 Forge robust relationships with key stakeholders, understanding business needs and communicating transformational objectives effectively.\xc2\xb7 Lead the Business Analysts team in gathering user requirements and driving development activities, aligning them with organisational goals.\xc2\xb7 Explore opportunities for collaboration with external partners, startups, and academia to leverage open innovation practices. Foster an environment that encourages external input and creative problem-solving to address challenges and seize new possibilities.\xc2\xb7 Engage with various business units and departments to apply design thinking principles in problem-solving, product development, and process improvement. Facilitate workshops and brainstorming sessions to promote innovative ideas.\xc2\xb7 Build, lead, and mentor a team of professionals responsible for executing innovation projects. Provide guidance, set performance objectives, conduct regular evaluations, and foster a culture of continuous learning and development.\xc2\xb7 Act as the secretariat to the Transformation Project and Steering Committee, ensuring timely and efficient communication, facilitating committee meetings, documentation, and follow-up on action items.\xc2\xb7 Align innovation initiatives with the organisation\'s strategic goals and objectives. Collaborate with the VP of the Transformation Office to develop long-term transformation and innovation roadmaps that support business growth and competitiveness.\xc2\xb7 Establish and monitor key performance indicators (KPIs) for transformational projects, aligning them with corporate KPIs, and providing regular reports on achievements.Job Requirements\xc2\xb7 A Bachelor\'s degree in Business Administration, Innovation Management, Engineering, or a related field. An advanced degree (Master\'s or MBA) is preferred but not mandatory.\xc2\xb7 At least 8-10 years of experience in transformation, innovation management, project leadership, and business development. Proven track record of successfully leading transformation projects in a corporate environment especially in driving guest experience, e-commerce, revenue systems, and projects relating to productivity and efficiency improvements.\xc2\xb7 Strong expertise in design thinking methodologies and experience in applying them to drive innovative solutions and user-centric designs. Experienced in designing customer experience projects.\xc2\xb7 Demonstrated ability to lead and inspire cross-functional teams, manage complex projects, and drive transformative change within an organisation.\xc2\xb7 Possess a strategic mindset with the ability to align innovation initiatives with the organisation\'s long-term goals and market trends.\xc2\xb7 Excellent communication, interpersonal, and negotiation skills. Ability to collaborate effectively with internal teams, executives, and external partners.\xc2\xb7 Strong analytical and problem-solving abilities to identify and address business challenges and opportunities.\xc2\xb7 Thrives in a fast-paced and dynamic environment, adapting to changing priorities and managing multiple projects simultaneously.Preferred Skills:\xc2\xb7 Certification in Design Thinking or related field.\xc2\xb7 Proficiency in Lean methodologies.\xc2\xb7 Previous experience in overseeing project secretariate duties.This role offers a unique opportunity to drive transformation, innovation, shape the organisation\'s future, and contribute significantly to its growth and success. The D/AVP of Innovation and Transformation will play a pivotal role in transforming ideas into tangible outcomes that propel the organisation forward in an ever-evolving business landscape.Specialization : Transformation Office
Type of Employment : Permanent
Minimum Experience : 8
Work Location : Corporate Office

Mandai Wildlife Reserve