Job Description

Experience: 3+ Yrs

Mode: Full time contract position - long term

Role: Desktop Engineer

Job Location: CAPITAGREEN, SINGAPORE 048946

Key Responsibilities Include:

Provide technical support either by phone, remote access or deskside visits as needed

Tech should be confidence and have abilities to handle VIP users.

The site has majority of VIP users and it is important to handle them aptly despite the pressure created by these users.

Respond to IT issues; installation of external devices, desktops, laptops, hardware diagnostic, maintenance, repairs and general software support

Smart Hands and Feet support if required

Management inventory of new and replacement equipment; and on diagnosis of a hardware fault, recording of the necessary data (serial number, location etc.) and feedback to the Service Desk in order to support the repair service

IMAC/D - Installations, decommission, cascades, moves, adds and change EUC equipment, software

Skill Requirements:

Excellent experience as a desktop technician, computer technician or IT support in a professional business environment

Must have excellent customer service skills working with end users and VIP's

Experienced in supporting MS office applications (office 2003-2016)

Windows OS 7 and 10

MacOS

Knowledge of WAN/LAN Technology

If interested please share your updated resume to visalakshi.s@eilglobal.com with Subject line "Desktop engineer-Singapore"

Job Types: Full-time, Contract

Work Location: In person