Perform troubleshooting for client platform related problems.
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
Perform service request related to client platforms.
Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
Involve in client platform implementation/upgrade project.
Manage client platform implementation/upgrade project.
Perform on research/evaluation of client platform tools.
Provide systems related technical advice to customers or project team.
Manage client platform management systems.
Manage systems changes through change request process & provide status reports to the relevant parties.
Perform client platform related presales tasks.
Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
Ensure service level meet requirement. Propose and implement action plan when required.
Established facility management standards/best practices to ensure
operation consistency across project/facility management teams.
Kindly attach your updated resume to apply for the above position OR some references if some of your friends or colleague are looking for job change.
Company Overview:
U3 InfoTech Pte Ltd
is an end-to-end IT solution provider since 2002. Our credentials cover full life cycle implementation projects, business process outsourcing (BPO), project management, system upgrades, application enhancement, system development and support. U3 Infotech is rapidly growing to establish itself as a professional services and business-consulting provider, working with few of the biggest named customers across various industry segments as Insurance, Banking, Manufacturing and Shipping.
Cheers! Stay Safe & Healthy.
Raghunath
Senior Recruitment Consultant
Talent Acquisition Team
Singapore | Australia | Malaysia | Thailand | Vietnam | India | Philippines| Hong Kong
Singapore Mobile: +65 69800635
Email: raghunath@u3infotech.com
133 Cecil Street, Keck Seng Tower, #14-3,
Singapore 069535