Desktop Engineer Rq23 01779 2 1 / Rq23 01779 2 2
Tanjong Pagar, Singapore
Job Description
Job Information
Industry
Work Experience
4-6 years
City
Tanjong Pagar Plaza
State/Province
singapore
Country
Singapore
Zip/Postal Code
080008
- Perform troubleshooting for client platform related problems.
- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Perform service request related to client platforms.
- Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
- Involve in client platform implementation/upgrade project.
- Manage client platform implementation/upgrade project.
- Perform on research/evaluation of client platform tools.
- Provide systems related technical advice to customers or project team.
- Manage client platform management systems.
- Manage systems changes through change request process & provide status reports to the relevant parties.
- Perform client platform related presales tasks.
- Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
- Ensure service level meet requirement. Propose and implement action plan when required.
- Established facility management standards/best practices to ensure operation consistency across project/facility management teams.
Benefits
What we can offer you
Diverse and dynamic work environment
Work-life balance and support for career development
An amazing life inside the element!
Annual Leave. Medical Leave, Insurance Coverage, Yearly appraisal
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1385088
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationTanjong Pagar, Singapore
-
EducationNot mentioned