Temp Desktop Support Engineers - EUC (Singaporean Only)
Job description
Provide IT technical service desk and onsite support for end-user services.
Problem identification, diagnosis, and rectification for both hardware and software issues.
Support desktops, notebooks, printers, and other hardware components.
- Experience in IPad, iOS, macOS support and troubleshooting preferred
Installation, re-installation, troubleshooting, and reconfiguration of MS Windows, Microsoft tools such as MS Office, internet browser, MS Outlook, etc.
Provide support for queries, escalation, problem determination, resolution, and IMAC Services.
Responsible for providing excellent support and timely service.
Involved in projects such as migration, relocation, and hardware refresh.
May require to work on Saturdays depending on project requirements.