Job Description

:Position: IT Desktop Support EngineerLocation: Singapore (Central)Target Onboarding Date: November 4, 2024Salary: SGD 4000 gross/monthExperience: 3+ yearsJob Overview:Join our global team supporting a leading company in Singapore\xe2\x80\x99s fast-paced business district. As an IT Desktop Support Engineer, you\xe2\x80\x99ll be the go-to person for resolving tech issues and ensuring smooth day-to-day operations. You\xe2\x80\x99ll get hands-on with a variety of cutting-edge technologies and work in a vibrant, dynamic environment. If you love solving IT challenges and providing exceptional support, we want you on our team!What You\xe2\x80\x99ll Do:

• Install, configure, and manage end-user laptops, desktops, printers, and mobile devices.

• Troubleshoot and resolve IT incidents, escalating as necessary to meet service level agreements (SLAs).

• Assist with software installations and manage device updates for the team.

• Provide on-site IT support in the Singapore office and remote support to other locations.

• Handle onboarding and offboarding processes, ensuring security and policy compliance.

• Contribute to technical documentation and help improve internal processes.

• Coordinate with vendors and global IT teams to ensure seamless operations.

RequirementsWhat We\xe2\x80\x99re Looking For:

• 3+ years of experience in IT desktop support or similar roles.

• Strong knowledge of various IT systems and equipment.

• Excellent communication skills in English.

• A proactive problem-solver with a customer-focused mindset.

Join a supportive, innovative team where your technical skills will make a difference!

Excis Compliance