Desktop Support Engineer L2 Sg
Job Description
:Position: IT Desktop Support EngineerLocation: Singapore (Central)Target Onboarding Date: November 4, 2024Salary: SGD 4000 gross/monthExperience: 3+ yearsJob Overview:Join our global team supporting a leading company in Singapores fast-paced business district. As an IT Desktop Support Engineer, youll be the go-to person for resolving tech issues and ensuring smooth day-to-day operations. Youll get hands-on with a variety of cutting-edge technologies and work in a vibrant, dynamic environment. If you love solving IT challenges and providing exceptional support, we want you on our team!What Youll Do:
- Install, configure, and manage end-user laptops, desktops, printers, and mobile devices.
- Troubleshoot and resolve IT incidents, escalating as necessary to meet service level agreements (SLAs).
- Assist with software installations and manage device updates for the team.
- Provide on-site IT support in the Singapore office and remote support to other locations.
- Handle onboarding and offboarding processes, ensuring security and policy compliance.
- Contribute to technical documentation and help improve internal processes.
- Coordinate with vendors and global IT teams to ensure seamless operations.
- 3+ years of experience in IT desktop support or similar roles.
- Strong knowledge of various IT systems and equipment.
- Excellent communication skills in English.
- A proactive problem-solver with a customer-focused mindset.
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Job Detail
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Job IdJD1465389
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$4000 per month
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned