Desktop Support Engineer
Job Description
Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.Manage service request, software installation, new computer setups, upgrades, etc.Maintain ownership of users issue and service ensuring that they receive resolution within reasonable time frame. (Responsible to all hardware and application support, queries, issues and problems and take ownership in the monitoring, operating, managing, in the completion and delivery of issue resolution (and take ownership in the completion of delivery and issue resolution).Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.Qualifications:
- Must be graduate of Bachelor's Degree
- Must be willing to work in Ayala Makati
- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as IT Support (hands on)
Contract length: 12 monthsSchedule:
- 8 hour shift
- Are you wiling to work in Ayala Makati?
- Bachelor's (Preferred)
- IT Support: 1 year (Preferred)
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD963096
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationMakati, Philippines
-
EducationNot mentioned