Desktop Support Engineer

SG, Singapore

Job Description

JOB DESCRIPTION - -Responsible for the construction, testing,
installation, operations & facility management of
client platforms to meet agreed business needs
& service levels.
? Perform troubleshooting for client platform
related problems.
? Respond promptly to incident, investigate &
provide temporary &/or permanent resolution of
incidents escalated. Provide timely status
updates to relevant parties.
? Perform service request related to client
platforms.
? Monitor the agreed service level, document &
maintain the configuration of the systems;
provide regular reporting to relevant parties.
? Involve in client platform
implementation/upgrade project.
? Manage client platform implementation/upgrade
project.
? Perform on research/evaluation of client platform
tools.

? Provide systems related technical advice to
customers or project team.
? Manage client platform management systems.
? Manage systems changes through change
request process & provide status reports to the
relevant parties.
? Perform client platform related presales tasks.
? Gather business &/or application requirements
on the infrastructure to perform the infrastructure
requirement analysis & design.
? Ensure service level meet requirement. Propose
and implement action plan when required.
? Established facility management standards/best
practices to ensure
? operation consistency across project/facility
management teams.
Work Location Client Location (Camp, CMPB)
Assignment Duration 1 year
Nationality Singaporean ONLY

Job Type: Contract

Pay: $1,957.67 - $4,436.42 per month

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Job Detail

  • Job Id
    JD1669920
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    SG, Singapore
  • Education
    Not mentioned