Desktop Support Engineer
Singapore, Singapore
Job Description
**Desktop Support Engineer Needed!!**
~Strong in Chinese Mandarin Communication~
Job description
- Service Desk Support Engineers / 1st Level Support
- Provide IT technical service desk and onsite support for end-user services.
- Problem identification, diagnosis, and rectification for both hardware and software issues.
- Support desktops, notebooks, printers, and other hardware components.
- Experience in MacOS support and troubleshooting preferred
- Installation, re-installation, troubleshooting, and reconfiguration of MS Windows, Microsoft tools such as MS Office, internet browser, MS Outlook, etc.
- Provide support for queries, escalation, problem determination, resolution, and IMAC Services.
- Responsible for providing excellent support and timely service.
- Involved in projects such as migration, relocation, and hardware refresh.
- Call Centre experience is advantageous
- Familiar with office productivity tools such as O365
- Good communication skills and detail in work
- Good Customer Service
- May require to work on Saturdays depending on project requirements (Remote)
- Minimum 3 years related IT support experience.
- Location: Pioneer Road
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Job Detail
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Job IdJD1028379
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned