Desktop Engineer - Team Lead & RequirementsKey Responsibilities . Supervise and manage a team of IT desktop engineers to provide timely day-to-day IT desktop support, advices, guidance and problem diagnosis. Assignment of incident tickets and ensure timely resolution to meet Service Levels. Manage day-to-day work activities of the team, including timelines, expected customer experience, and prioritising work and service requests . Perform administration/maintenance and works toward continuous optimization of systems performance. Experiences with M365, Azure and MDM Intune is preferred. Involved in IT project implementation and migration . Preparation and presentation of monthly reportsRequirement. Min Higher Nitec qualification . At least 5 years of IT Desktop support with min 1 year as a Team leader . Technical knowledge of MS Wins OS, M365, MS Azure, Intune, basic network, printers/desktops/laptops/mobile devices support . Microsoft Domain Management, DHCP, DNS, Active Directory Services (AD)Salary: $3600 ~ $4200Duration: 12 months contract (Renewable)Location: HarbourfrontCommencement: Immediate
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