Desktop Support Engineer
Singapore, Singapore
Job Description
- Roaming & Onsite positions
- > East/ West & CBD locations needed
5-days work week / w CPF / w Leave Entitlement / w Performance Bonus
- Duration: Renewal contract with benefit (AL, MC, Medical claim) & perm
Responsibilities:
- Maintenance of IT peripherals including backup & recovery
- Set-up, installation, re-installation, or migration of IT peripherals
- Relocation of IT peripherals within premises
- Provide onsite support at the client's premise, remote support by phone & email, and standby support. Handling clients/ end-users IT-related requests
- Troubleshoot hardware & software issues
- Users profile administration
- Interface with other maintenance vendors (eg. IBM, HP, Microsoft, etc) for problem reporting. Place service call and follow up until the problem has been resolved.
- Installation and configuration of software according to customer standard
Requirement:
- Minimum ITE / Diploma in IT or equivalent.
- At least 2 years (s) of working experience in the IT field.
- User support experience is preferred.
- Basic networking support & support in OS platform.
- Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative.
- Able to work under pressure and in a fast-paced environment.
Others:
- Able to start immediately would be good
- Might subject to the client’s office working hours
- Possible of OT depending on projects
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Job Detail
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Job IdJD1045610
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned