Desktop Support Engineer

Taguig, Philippines

Job Description

Duties and Responsibilities

  • Responsible in the deployment, installation, pull-out and configuration of PC, Laptop, Printer.
  • Diligently attends to assigned tickets and provides support within the specified SLAs.
  • Responsible with level 1 (phone & remote) & level 2 (on site) support.
  • Regularly updates on the status of assigned service request or incident.
  • Reports and updates helpdesk on incident or service requests encountered beyond the assigned service request.
  • Provides assistance to end-users on standard applications and specialized software.
  • Troubleshoots hardware problems, replaces defective parts and makes necessary escalation to the authorized person.
Qualifications:
Graduate of BSIT, Computer Science or other related course.
Willing to work onsite.
Related working experience is an advantage but fresh graduates are welcome to apply.Job Types: Full-time, Fresh graduateSalary: Php14,000.00 per monthSchedule:
  • Shift system
Supplemental Pay:
  • 13th month salary
  • Overtime pay
Ability to commute/relocate:
  • Taguig City: Reliably commute or planning to relocate before starting work (Required)

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Job Detail

  • Job Id
    JD1071455
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Taguig, Philippines
  • Education
    Not mentioned