Responsible in the deployment, installation, pull-out and configuration of PC, Laptop, Printer.
Diligently attends to assigned tickets and provides support within the specified SLAs.
Responsible with level 1 (phone & remote) & level 2 (on site) support.
Regularly updates on the status of assigned service request or incident.
Reports and updates helpdesk on incident or service requests encountered beyond the assigned service request.
Provides assistance to end-users on standard applications and specialized software.
Troubleshoots hardware problems, replaces defective parts and makes necessary escalation to the authorized person.
Qualifications: Graduate of BSIT, Computer Science or other related course. Willing to work onsite. Related working experience is an advantage but fresh graduates are welcome to apply.Job Types: Full-time, Fresh graduateSalary: Php14,000.00 per monthSchedule:
Shift system
Supplemental Pay:
13th month salary
Overtime pay
Ability to commute/relocate:
Taguig City: Reliably commute or planning to relocate before starting work (Required)
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