Face to Face IT support of users.
Hardware installation, movement and de-installation.
Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.);
Maintain, analyze and solve end user computing problems both hardware and software.
System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment.
Install and set up equipment, cables, outlets and all other hardware required for implementing IMAC's.
Software, patches and updates installation using MS SCCM.
Professional skills and required qualifications:
Minimum of 3 Years' experience in an IT Support Role
Mastery in Windows 10 and MS Office 365 environment.
Hardware problems diagnosed skills (PC's, laptops, printers etc.);
ITIL certification is an advantage and ServiceNow skills are very welcome.
Knowledge of remote administrative tools in Windows 10 environment.
Knowledge of LAN, Wireless and VPN technologies to perform basic troubleshooting.
Knowledge of SCCM
Working knowledge of Active Directory and Exchange.
Experience of Cisco desk phone system.
Familiar with printers and multi-functional devices connected to a network.
Willingness to learn new technologies.
Positive, helpful can-do attitude and ability to work with others.
Strong communication skills, service delivery orientation.
Ability to cope with stress and workload.
Job Type: Full-time
Pay: $3,000.00 - $3,500.00 per month
Work Location: In person
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