Provide 1st/2nd level remote/onsite support for IT technical request and desktop system support including setting-up, configure and troubleshooting.
Provide daily technical support for Windows Servers
Provide support of general IT request like VC connectivity/mobile issue.
Ability to demonstrate practical troubleshooting and problem analysis techniques.
Ability to plan and prioritize workload without supervision.
Willing to travel between customers’ site.
JOB REQUIREMENTS:
Candidate must possess either Diploma/ Degree in IT or equivalent studies.
Preferably with a minimum of 1-2 years’ experience in relevant role.
Experience and knowledgeable on MS office, Win XP, Win 7, POS Systems, etc.
Experience with the concepts of basic LAN/WAN networking infrastructure
Good communication and inter-personal skills.
Excellent knowledge of Customer Service best practise.
Interested applicants please email your resume to: hr@rvmanpower.com
If you are open for any other job positions, feel free to apply and we will contact you for further information if available.
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