Desktop/it Support Engineer

Bedok, S00, SG, Singapore

Job Description

Responsibilities:

Maintenance of IT peripherals, including backup & recovery. Set-up, installation, re-installation, or migration of IT peripherals. Relocation of IT peripherals within premises. Provide onsite support at the client's premises, remote support by phone & email, and standby support. Handling clients/ end-users ' IT-related requests. Troubleshoot hardware & software issues. User profile administration. Interface with other maintenance vendors (eg, IBM, HP, Microsoft, etc) for problem reporting. Place a service call and follow up until the problem has been resolved. Installation and configuration of software according to the customer's standard.


Requirements:

Minimum ITE / Diploma in IT or equivalent. At least 2 years (s) of working experience in the IT field. User support experience is preferred. Basic networking support & support in the OS platform. Have Customer Service Skills/ Good Communication Skills/ Team Player,/ Take the Initiative. Able to work under pressure and in a fast-paced environment.

Others:

5-day work week / w CPF / w Leave Entitlement / w Performance Bonus. * Duration: Renewal contract with benefit (AL, MC, Medical claim) & Perm Role offer.

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Job Detail

  • Job Id
    JD1694431
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bedok, S00, SG, Singapore
  • Education
    Not mentioned