Job Description

Additional Information

Job Number

25174159

Job Category

Global Design

Location

Singapore Regional Office, 2 Harbourfront Place #06-08, Singapore, Singapore, Singapore, 098499

Schedule

Full Time

Located Remotely?

N

Position Type

Management

Position Summary

The Development Support Manager supports all technical services activities at pre-development stage for all managed, franchised and company-owned hotels, to ensure project quality control, brand compliance, operational acceptability and product coherence across the region.

Development Support

Support all pre-development activities including coordination with Development team to provide initial plan review and comments Liaison with Feasibility team on Criteria/Facilities programs and provide detail area program for pre-development project. Participate in site visit/market surveys to develop better understanding of site/market demands if needed. Provide the necessary GDAPEC assurance for HDC approvals Liaison with Development to provide project budgets, issue Work Orders, advice on TSA contracts, and prepare project's start in MI system. Manage project communication to owners, franchisees, internal project stakeholders and disciplines during pre-development stage Actively contributes to documenting, maintaining, administering and improving the processes for delivering services. Responsible for ongoing support, tracking and reporting of feasibility project pipeline. Maintain working knowledge of brand design, standards and evolving design direction. Compile and provide continent input/expertise on brand initiatives, working closely with CLS and Global Design Strategies. Maintain and distribute design consultant database, working closely with GDAPEC team across the whole continent. Liaison with existing and new design consultants. Manage feedback from GDAPEC team to ensure the approved design consultant is always up to date with the latest approval and contact information. Support the introduction of prototypes and enhance the uptake to improve sales revenue. Provide information, interpretation and guidance to Development team, new Owners and their project teams. Issue Brand Standards and related documentation to all new projects. Take on projects as demand arises. Support GDAPEC team on other duties as demand arises.

Financial and Accounting Management

Prepare appropriate fee and expense estimates for Work Orders, DRA/TSA's, and input on department budget planning.

Owner Relations

Develop and maintain strong, mutually beneficial, trust-based business relationships with owners and franchisees to assure customer satisfaction and promote repeat business.

CANDIDATE PROFILE - KEY TALENTS AND EXPERIENCE DESIRED

REQUIRED

:

Minimum 10 years' working experience in Architecture or Interior Design at a reputable international hospitality design firm. Candidates should have a minimum of 5 years' client-facing project design and management experience.

PREFERRED SKILLS AND KNOWLEDGE:

Knowledgeable about innovation & trends both in & outside of industry Strong business acumen Problem solving & creative solution skills Ability to build strong working relationships Customer service skills Ability to negotiate and be flexible when appropriate Strong organizational skills Strategic thinking relative to business Ability to read and interpret architectural, engineering and mechanical drawings Proficient in using Microsoft Office, AutoCad, Bluebeam, Adobe, Database applications

EDUCATION AND PROFESSIONAL CERTIFICATION:

4-year undergraduate degree in Architecture or related design discipline. Architectural license preferred.

MANAGEMENT COMPETENCIES

Leadership

Communication

- Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

Leading Through Vision and Values

- Keeps the organization's vision and values at the forefront of employee decision making and action.

Managing Change

- Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.

Problem Solving and Decision Making

- Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.

Professional Demeanor

- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Strategy Development

- Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.

Managing Execution

Building a Successful Team

- Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.

Strategy Execution

- Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.

Driving for Results

- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

Building Relationships

Customer Relationships

- Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards.

Global Mindset

- Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Strategic Partnerships

- Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed. This role generally works independently.

Generating Talent and Organizational Capability

Developing Others

- Supports the development of other's skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively.

Organizational Capability

- Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.

Learning and Applying Professional Expertise

Continuous Learning

- Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application.

Technical Acumen

- Expertly understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations, generate innovative solutions to approach function-specific work challenges, and function as a thought leader in his or her area of expertise. +

Creative Expression

-The ability to generate ideas or strategies and effectively express design theories and concepts using methods that captivate and influence others.

Design-

Knowledge of design techniques, tools, and principles to produce and/or review design concepts, drawings, plans, and models that are consistent with internal and external guidelines.

Project Management

- Ability to balance schedule, cost and quality considerations in order to successfully manage a project from beginning to end. + Project Risk Management. The ability to proactively identify and quantify risks to project success and follow-up with appropriate action to mitigate risk.
+ Project Financial Management-The ability to determine and manage project financial issues; this includes developing and maintaining the project business case and managing the project to a budget.
+ Project Change Management-The ability to establish and guide execution of a plan to successfully navigate a group through change, this includes appropriately communicating information to stakeholders.
+

Computer Software

-Skill in using Microsoft Office products, specifically Excel, and scheduling and project management software (e.g. Microsoft Project, AutoCad, PeopleSoft, Bluebeam, Adobe).
+

Vendor/Partner Management

-Knowledge of practices and procedures needed to create and maintain effective vendor/partner contracts and working relationships; including meeting project goals on time and on budget.
+

Green Building Standards

-Knowledge of green building principles to improve resource efficiency. This includes knowledge of sustainable design and green architecture as well as common green building standards (e.g. LEED and Green Globe).
+

Owner Relations

-Building relationships with property owners that lead to positive branding and business results by anticipating and assessing needs, actively looking for ways to help, exceeding expectations for service, evaluating satisfaction for owners, and partnering on branding strategy implementation.


Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.

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