Job Description

We are looking to hire a Digital Engineer who will play an important role for the organization in ensuring our digital advertising assets are operating optimally.
: Operational

• Support and manage day-to-day Digital Operation, which includes standby for emergency fault call or troubleshooting after office hour and occasionally, onsite presence is required.
• Provide support on areas like Electrical, Audio-Visual, PLC, Servo System, Motor and Mechanical Parts
• Install and support Digital LCD/LED display and assist Operations team to perform troubleshooting
• Conduct preventive maintenance and regular health check on digital assets
• Management of digital assets inventory, ensuring data accuracy and timely updates

• Participate in Digitals Assets installation projects
• Serve as a liaison between the Vendor and other internal teams on Digital assets and related systems integrations

• Monitoring of Service Level Agreement (SLA) for compliance
• Drive continuous improvement to improve assets uptime and operational efficiency
• Provide digital training and prepare for training materials
• Provide monthly KPI reports
• Develop and maintain technical documentation and SOP

• Diploma or Degree in Electrical / Electronic / Mechanical / Mechatronics
• 1-2 years of experience in Audio-Visual installation and troubleshooting
• Strong experience in the following area:
  • End User Computing (EUC) and digital players
  • Audio-Visual components (LCD / LED screens, Video Controllers, Decoder, Encoder, etc)
• Fluent English speaking
• Able to work under stress and able to multi-task
• Additional experience and/or knowledge on the following area will be an added advantage:
  • Basic Linux
  • Networking which includes Layer2/3 switching and VLAN
  • Mechanical Parts, Medium voltage electrical switch gear and distribution
  • Network Protocols including Ethernet, Devicenet, Profibus, Controlnet, Servo drive, etc.
  • Industrial Automation and Control components including but not limited to Variable speed drives, safety devices and vision systems.
  • PLC programming
  • IoT system and design
• Project Management
• Ability to communicate complex technical message effectively to business users
• Motivated, proactive & independent; anticipates problems and works effectively
• Ability to thrive in a fast paced and results-oriented culture