Job Description

Job Scope and Responsibilities:

• Support all marketing efforts
• Contributes to the growth of the e-commerce business
• Develop new online sales channels
• Create new on-line sales promotion to increase revenue
• Maintain and update contents across all e-commerce platforms
• Ensure that Products, Promotions, Prices and Content on the e-Commerce platforms are up-to-date and accurate at all times
• Liaise with relevant internal functions to fulfil customers' orders
• Coordinate order processing, delivery and returns of customer orders
• To assist in the business planning and launching of marketing activities
• Responsible for all online communications and content creation, write and handle regular post/content and initiate activities on social media platforms
• To manage issues communications with regard to the social media platforms
• Work closely with other team members on projects and other operational & retail marketing support matters
• Perform any other duties as assigned by the superior

• Diploma/ Degree in Marketing/ Business Studies or its equivalent
• Minimum 1 year of relevant working experience in the area of e-commerce, digital development, marketing or its related field
• Meticulous in order processing and timely reply to consumers’ enquiries
• Energetic, customer-oriented and able to multi-task effectively
• Good communication and interpersonal skills
• Well-organized and responsible with an aptitude in problem-solving.
• Must possess initiative and able to work independently with positive attitude
• Ability to perform under pressure
• Highly IT literate
• Proficiency in Adobe Software (i.e. Photoshop) and Microsoft Office (i.e. Excel, PowerPoint)
• Experience in Graphic Design will be an advantage