Job Description

Lead advanced technical engagements - including demos, hands-on pilots, and architecture design sessions - to showcase the value of Copilot and AI-driven productivity. Design secure, compliant, and scalable AI architectures tailored to customer business needs, technical landscape, and regulatory requirements. Own the technical strategy for qualified opportunities, guiding customers through evaluation, solution design, and decision-making. Collaborate closely with partner teams and customer success to accelerate deployment and ensure seamless handoff to post-sales adoption. Resolve technical blockers by partnering with engineering, escalating when needed, and communicating clear mitigation paths. Create reusable assets such as demo scripts, reference architectures, and implementation patterns that scale knowledge across field and partner communities. Provide structured feedback to product and engineering teams based on customer insights, competitive patterns, and emerging scenarios. Mentor junior engineers and contribute to a culture of excellence, inclusion, and continuous learning within the AI engineering community. 6-8+ years of experience in technical pre-sales, solution architecture, or technical consulting supporting enterprise customers. Deep understanding of AI solution architectures, security, identity, and compliance patterns relevant to enterprise and regulated industries. Ability to independently lead customer engagements, manage technical strategy, and document technical close/decision plans. Experience influencing technical and business stakeholders through clear architectural storytelling and value-based guidance. Bachelor's Degree in Computer Science, Engineering, IT, or equivalent hands-on experience. Familiarity with partner co-sell motions and working with ecosystem partners to accelerate adoption. Experience creating reusable technical assets (e.g., demos, reference architectures, best-practice guides). Hands-on experience with Copilot Studio (actions, connectors, plugins).

Skills Required