Job Description

Job: Operations
Primary Location: Asia-Singapore-Singapore
Schedule: Full-time
Employee Status: Permanent
Posting Date: 26/May/2022, 11:28:22 PM
Unposting Date: 26/Jun/2022, 5:59:00 PM



About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
The Role Responsibilities
The Trust & Resilience (TR) organisation adopts a high-performing and accountable culture that is focused on faster decision making and doing what's best for the client. The TR organisation includes the following: Controls, Cyber Security Services, Information Cyber Security Transformation Portfolio, Third Party Security Risk & Resilience. The COO TR Control Governance & Standards team is responsible for running senior level governance committees and providing risk reporting / insights to senior level stakeholders and key forums such as the SC Board, Non-Finance Risk Committees as well as External Regulators (FCA & PRA). It is central to ensuring the Bank’s ability to meet its commitments to internal and external stakeholders. We are now looking for a high energy business intelligence & analytics lead to join our team. You will lead a new capability being established to solve challenging business problems across the organisation. The role requires good people management, stakeholder and project management skills in addition to outstanding technical ability in MicroStrategy, Tableau and PowerBI. Business Intelligence & Analytics Development

• Design and develop MicroStrategy, Tableau & Microsoft Power BI applications utilizing best practices
• Develop data models/solutions to solve practical problems based on advanced statistical modeling, data mining, and machine learning methods.
• Identify customer needs and work collaboratively to determine business requirements
• Manage work through timelines and milestones
• Liaise with the end-user and technical solution team to implement solutions that align with the organization's business objectives
• Critical examination of requirements and understanding operations and systems
• Manage the technical delivery within timeline and with quality
• Manage change request and defect with release control.

Risk Management

• Continuously improve the operational efficiency and effectiveness of risk & control oversight & reporting processes through business intelligence & analytics.
• Work with other risk & control teams to drive efficiency, effectiveness and reduce duplication.

People and Talent

• Provide proactive self-orienting and self-motivating leadership, and work with limited direction.
• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations, and work in collaboration with risk and control partners.
• Contribute to problem solving skills, such as utilising A3s within projects by supporting development initiatives.
• Stay connected with broader TDR team’s people agenda and development approaches.

Strategy

• Partnering with Senior Management/ Stakeholders from Business Group to provide deep expertise and advisory on data and analytics needs.
• Work closely with the Head of Control to delivery key strategic initiatives. This could be either by direct involvement / delivery of initiatives or supporting the team with specific assignments.
• Drive and lead new capabilities in the area of Big Data, Strategic Analytics and Advanced Self Service Business Intelligence across the Banking group.
• Discover intrinsic natures of users from big data, and analyze user behavior as well as their customized needs to develop new data attributes of users from existing data source and develop novel applications including data driven products based on that.

Business

• Proactively drive the development and maintenance of good relationships with internal and external business stakeholders at appropriate levels ensuring an open and cooperative environment

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• COO Trust, Data & Resilience Management Team
• Group CISRO & Team
• Committee Secretariats
• Business Managers
• Group Corporate Secretary

Our Ideal Candidate

• Degree holder with 10 and more years of experience with MIS, Data Management and/or Analytics
• Experience in taking lead to implement BI applications or data analytics projects
• Retail Banking, Marketing and Product data and analytical knowledge highly desirable.
• Track record and In-depth knowledge of Business Intelligence and Big Data platforms.

Role Specific Technical Competencies

• Manage Projects
• Manage Conduct
• Manage Risk
• Manage People

Visit our careers website www.sc.com/careers