Job Description

Role Responsibilities

• Implement an effective Operational Risk Management Framework of risk identification, assessment and measurement, acceptance and monitoring to reduce gross operational risk exposure to acceptable levels within risk appetite.
• Influence the development of an operational risk culture which is forward looking, risk based and customer focused.
• Exercise ongoing risk assessment and identification and adopt a risk based approach to ensure resources are properly allocated to address the risks with appropriate actions taken.
• Implement effective assessment and acceptance governance processes, tools and techniques including reporting and monitoring of MI to ensure effective governance over risk management activities
• Ensure compliance with the Group\'s standards and regulatory requirements pertaining to Operational Risks
• Support BRM Management Team in activities relating to risk forums / reportings / submissions
• Support CPBB business/operations in all external / internal audits where required
• AOB in relation to business risk management

Responsibilities

• Train and/or ensure first line staff are trained on controls built within the processes

Strategy

• Strengthen overall operational risk management within Consumer, Private and Business Banking (CPBB) to ensure the appropriate controls are in place and effective.

Business

• Support the Business in all risk assessment activities covering RCSA, monitoring and managing risk incidents, audits and assurance reviews. Co-ordinate with business heads and Process Owners to ensure cross-functional or segment or product operational risks are effectively and consistently managed with consensus across various concerned business units

Processes

• Have an eye for process improvements / new ways of working for efficiency and quality output. This is for both internally in BRM team and externally with other teams. Provide risk input for new system developments and processes

People & Talent

• Collaboration with stakeholders / colleagues within BRM and externally.

Risk Management

• Support the Business in all risk assessment activities covering RCSA, monitoring and managing risk incidents, audits and assurance reviews. Support in risk management for business new process design / process fixes. Collaborating with Business / Stakeholders to ensure risks are managed, with no gaps / not of materiality . Advise business and co-ordinate resolution where required in areas where significant operational risk exposures exist across the business. Support business in all external / internal audits.

Governance

• As above

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Singapore/CPBB Business Risk Management to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles. Fair Outcomes for Clients, Effective Financial Markets, Financial Crime Compliance, The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• MAS.

Key stakeholders

• Singapore CPBB Teams \xe2\x80\x93 Consumer, Private, Business Banking, Wealth
• Singapore CPBB COO Team
• Group CPBB BRM Team
• GBS BRM Team
• GBS Operations Team

Other Responsibilities

• Embed Here for good and Group\xe2\x80\x99s brand and values in Singapore CPBB BRM; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role]

Our Ideal Candidate

• Bachelor\xe2\x80\x99s degree from a recognized University.
• 10+ years of experience in Risk Management preferably from Banking and/ or Financial Industries
• Excellent experience in Retail and wealth Business/ Operations Management
• Sound knowledge and familiar with CPBB business environments
• Excellent knowledge in Financial matrices, defining executions, involved in supporting the strategy and execution of strategy
• Creative problem-solver with good multi-tasking skills, able to prioritise issues and resolve them efficiently.
• Strong project management skills, with direct experience in managing business projects.
• Mature self-starter who can quickly get up to speed and take a strategic view.
• Ability to work on broad strategic projects as well as day-to-day process-oriented tasks.
• Strong organisational skills and process discipline in order to drive multiple agendas.
• Flexibility and responsiveness in order to handle changing priorities and urgent requests from senior management.
• Experience of working in the geographic/functional matrix.
• Maintain discretion in dealing with highly confidential information.
• Multi cultural awareness. Proven success of working effectively with people of different backgrounds.
• Excellent knowledge of Microsoft Office \xe2\x80\x93 Excel, Outlook, and PowerPoint are must-haves.
• Outstanding written and verbal communication skills.

Role Specific Competencies

• Risk Management
• Cross-functional Collaboration
• Data Gathering and Reporting
• Internal Controls
• Analytical Thinking
• Operational Risk

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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