Job Description

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging \xe2\x80\x93 where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world \xe2\x80\x93 helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.



Team Summary
Visa\xe2\x80\x99s Cybersource is a market leading e-commerce platform for acquirers and merchants, enabling them to transact securely both online and off-line. The platform provides enhanced fraud management capabilities and solutions that facilitate all payment types. One single connection to Cybersource can enable merchants to conduct global business without the merchant having to integrate to local payment providers / methods one by one, significantly improving their go-to-market speed. This works in harmony with Cybersource\'s Decision Manager, the world\'s largest fraud detection radar allowing clients to combat fraud effectively. Cybersource has moved from being a digital online platform to an omni-channel platform, enabling digital transactions and in-app and in-store transactions, providing significant value to Visa\xe2\x80\x99s clients, whether they\xe2\x80\x99re large merchants, fintech\xe2\x80\x99s and the world\xe2\x80\x99s largest digital wallets and marketplaces.

Cybersource is a leading payment solutions platform in IPVMC. Many of the largest ecommerce businesses across the region depend on Cybersource to provide uninterrupted commerce and superior customer experiences to their users while managing risk to global standards. Cybersource has been identified as a strategic pillar to Visa\xe2\x80\x99s global strategy to create more innovative merchant solutions and has significant executive sponsorship to invest in its growth.

and Responsibilities

• Drive Cybersource revenue and management objectives for IPVMC. Achieve objectives by supporting strategic sales alignment with Merchant Sales & Acquiring (MS&A) teams, regional and global Cybersource teams and other Visa departments. This role reports to the Head of MS&A for IPVMC, with dual line reporting into the Head of AP Cybs New Business and Regional Clients .

• Success metrics include net revenue growth, bookings, net promoter score, and other related KPIs for Cybersource Sales as agreed to in the Visa Annual Operating Plan (AOP).
• Build and maintain a strong sales pipeline of opportunities across the cluster, managing to quarterly and annual commitments through use of sales methodology and artifacts.
• Lead the cluster Cybersource sales team with both direct reports and indirect teams. Be an active member of the country MS&A and regional CYBS teams. Ensure success in coordination with other teams.
• Drive coordinated Cybersource offering in the cluster partnering with and overseeing other functional activities (e.g., Marketing, Fraud Analytics and Client Services).
• Support the development and delivery Cybersource AOP, multi-year plan, and sales performance management KPIs including pipeline management, conversion, time to revenue etc.
• Manage close working partnerships with Visa stakeholders \xe2\x80\x93 business development teams, Product, Risk, Corporate Relations, Legal, etc.

You will need to be a highly effective communicator including at the CXO level who can work effectively in a complex, matrixed environment. You will need to be adept at developing a robust internal and external network of relevant global business leaders to help you execute effectively. This is an opportunity to be at the forefront of a commerce with significant potential for growth.

Qualifications

• Comprehensive knowledge and experience working in payments, e-commerce, Fintech and/or technology enabled commerce businesses in a solution selling environment.
• Minimum 12 years experience in driving merchant, acquiring, or payment solutions with a deep understanding of the payments industry and IPVMC market landscape. Relationships across key players would be valuable. Sound perspective on government and regulatory environment is an asset.
• Experience in supporting the development and execution client-centric strategies within a matrixed organization.
• Outstanding open communication and collaboration: actively promote an environment of inclusion and diversity of thought, proactively limit or mitigate unconscious biases, honest and direct communication.
• Innovation driven: up-to-date with latest payments trends, champions bold ideas and new ways of doing things, ask challenging and stretching questions.
• Solution focused: connect the dots and leverage Visa best practices, unafraid to make timely decisions in ambiguous, high pressure situations, quick to adjust/recover and reset priorities.
• Strategically driven leader with hands-on mentality, curiosity is part of your DNA whilst being results oriented. Experience developing and executing on strategic business plans.
• Multinational experience and willingness to travel. Flexibility, cultural adaptability and ability to navigate complexity is required to succeed in a matrixed environment managing varied stakeholders. The role requires the ability to work across cultures and industries.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa