Job Description

Our client is an established global health services company seeking a Director for client management team. This role is responsible for proactively managing the client journey, building relationships, and meeting customer needs for both new and existing clients. The position collaborates closely with the Business Development function to identify sales opportunities and achieve business growth targets.

• Manage the client management team\'s delivery of strategic and tactical goals
• Partner with sales to maximize new business, cross-sell, and upsell opportunities.
• Responsible for growing membership within existing accounts and for directly managing business relationships with client accounts.
• Develop strategic relationships with external partners and clients to support the continued growth of the Singapore business.
• Champion the needs of our clients whilst balancing business needs by developing ideas, and solutions based on customers\' strategic goals, in alignment with product value proposition and business strategy.
• Ensures the Business Services team that supports the Client Management team is efficient, productive, and providing support in all aspects of account acquisition and maintenance.
• Ad hoc duties as the need arises.

• Bachelor degree or graduate degree in business or financial discipline
• 15+ years of working experience working in a sales or client management leadership role
• Excellent market knowledge, network, and insight in the healthcare and insurance industry
• Leadership skill. Ability to motivate team members and bring the team together
• Excellent communication skills, both written and spoken
• Influencing and negotiating

Cornerstone Global Partners