Job Description

The Role Responsibilities

• Responsible for supporting and managing OCIR Resilience deliverables for the region
• Responsible for engaging key stakeholders / CMT in the countries i.e. Country CEOs, Business and Function Heads on the regulatory requirements, capabilities in place, initiatives and key risks
• Maintaining solid relationships across the OCIR, wider resilience teams and RRP
• Working closely and being the main point of contact in the respected region for Country Coordinators, GPOs, and CPOs in closing out all on-going mapping tasks and ensure data quality standards are met in alliance to the target operating model
• Acting the role of a country coordinator for Singapore for the single point of contact for Country CEO in supporting and discharging his / her responsibilities for OCIR and wider Resilience
• Support local Compliance teams to produce materials for regulatory submission and to respond to regulatory enquiries related to OCIR and other aspects of Country Recovery Plans
• Act as escalation point for regional / country issues and queries related to all OCIR activities
• Interpreting the Operational Resilience requirement for implementation on a regional level, as required
• Conducting OCIR Country Coordinator briefing periodically for all OCIR updates and deliverables across countries
• Raising the OCIR\xe2\x80\x99s profile in terms of awareness and realisation across regions by engaging regularly with the stakeholders, preparing and presenting the OCIR dashboards on the CRCs / CNFRCs, and push for the OCIR dashboard to be provided to countries monthly for tracking
• Drive structured training and communications effort to ensure ongoing awareness and understanding of OCIR and its workstreams across regions; and deliver training as required

OCIR Specific Workstream

• Support 2022 MAS654 submission including Rubik hubs \xe2\x80\x93 Malaysia, Thailand and Vietnam.
• Preparing the CEF identifier list on an annual basis and working closely with the platform team to ensure that the same is implemented on EORP
• Coordinate data gathering across Business in region to support EBA ITS annual submission. Includes conduct variance check from previous year submission and provide business with guidance
• Support the rollout of Financial Resilience calculation annually
• Working closely with the countries in regions on guiding them through the playbook\xe2\x80\x99s delivery and for the country sign offs
• Supporting OCIR Scenario Testing to drive structured training and communications effort to ensure ongoing awareness and understanding of Playbooks across the Group and deliver training as required
• Working closely with the Service Catalogue team in preparation of data quality and rolling out the exercises whenever required by engaging with the CPOs within regions
• Working closely with the KL team on all sort of communications plan, formulation of strategic deliveries, and data mapping
• Ensuring all pending SLAs and contracts are closed by working closely with OCIR country coordinators and contract managers
• Ensuring all FMI requirements are met regionally and support maintenance of up-to-date detailed data describing regional reliance on FMIs

Strategy

• Support TTO Strategy in whatever we undertake and for our deliverables i.e. improving client experience and ROTE

Business

• Understand and continuously improve data sources to provide regular reporting of key OCIR and FMI metrics driving engagement, risk management and deliverables
• Partner with the FMI Owners to support contingency planning for our critical and high priority FMIs

Processes

• Support regulatory engagements and country regulatory requirements, e.g. BoE/PRA bilateral meetings, bi-annual CMG, etc.
• Support OCIR main processes which include Critical Economic Functions (CEF) assessment, maintenance of the OCIR Service Catalogue and OCIR & FMI Playbook and Scenario Testing
• Support strategic change initiatives for OCIR, FMI and Group Resilience
• Drive continuous improvement initiatives for process efficiency and supporting customers/stakeholders

People & Talent

• Considering a significant dependence on stakeholders for the deliverables, to ensure effective and collaborative engagement, living the value of \xe2\x80\x9cbetter together\xe2\x80\x9d. Being a relatively senior member of the team, need help grow the team both in Singapore and GBS Malaysia.

Risk Management

• Drive the design, monitoring, review and reporting of risk and controls within the OCIR Function aligned to the Operational and Technology Risk Type Framework (O&T RTF). Report any non-compliance to senior management and Non-Financial Risk Committees (NFRC) through periodic metrics, residual risk assessment and treatment plans.

Support the actions for the 6 pillars of OCIR and the 5 principles of FMIs for ensuring the continuity of operations in a resolution scenario:

• Critical Economic Functions (CEFs) and Core Business Lines (CBLs)
• Service catalogue \xe2\x80\x93 a database covering bank\xe2\x80\x99s operating model and the recording of dependencies
• Playbooks \xe2\x80\x93 a set of actions to be taken during a resolution scenario
• Financial resilience \xe2\x80\x93 support through adequate financial resources to support continuity of critical functions
• Contracts readiness to ensure our critical third parties and property leases continue to provide services and access respectively
• FMIs \xe2\x80\x93 continuity of critical clearing and settlement arrangements along the 5 principles (inventory of FMIs, criticality assessment, mapping, usage and contingency planning)

Governance

• Support the implementation of Client Service Resilience Policy and ensuring OCIR mandatory control statements are included in the policy, with control assessments implemented.
• Drive the creation of OCIR Standards aligned to ERMF and engage Business and Functions to ensure OCIR & FMI roles and responsibilities are understood and appropriately implemented and supported
• Provide inputs and help drive engagement with RRP for managing resolvability for the bank and ensuring the interlinkages across barriers is managed.
• Support interpretation and impact analysis of emerging regulations
• Build and ensure delivery of workplans to enable regulatory compliance

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Group Businesses and Functions
• Country CEOs and Business Teams
• Group Resilience
• Group and Country COOs
• Global and Country Process Owners
• Group and Country Recovery & Resolution Planning teams

Our Ideal CandidateKnowledge and skills

• 10 years of experience within the financial services and with good understanding of resolution, resolvability and resilience regulations
• Understanding of Standard Chartered Group\xe2\x80\x99s Businesses, footprint, and operating model
• Strong knowledge of Operational and Technology Risk Type Framework, risk governance and controls will be preferred. Well versed in the RCSA end-to-end process.
• Ability to engage and influence stakeholders across Businesses, Functions and Countries
• Excellent written and verbal communication skills to communicate with Business and Functions, Group and Regional stakeholders. Confident in communicating with senior management
• Experience with \xe2\x80\x98agile\xe2\x80\x99 ways of working and be comfortable working in ambiguity
• Strong analytical skills and ability to analyse, prioritise, make decisions while working with tight timeframes
• Must be a self-starter who is able to initiate and successfully drive programmes and projects to completion with minimum management supervision

Role Specific Technical Competencies

• Knowing and understanding the bank\xe2\x80\x99s organisation structure, products and policies, especially operational risk
• Stakeholder Engagement
• Communication
• New ways of working
• Analytical and data quality framework

About Standard CharteredWe\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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