Job Description

As part of Pan Pacifc Hotels Group, PARKROYAL on Beach Road, a 346-room hotel, is perfectly located for business and leisure travellers in the city centre of downtown Singapore. Relax and enjoy world-class restaurants, shopping and business convention facilities. A stay at this wonderful Singapore hotel will always connect you to the best that Singapore has to offer and bring you unforgettable local experiences.
Our facilities include: Ginger (all-day-dining), Si Chuan Dou Hua (fine dining chinese restaurant), Club 5 (Bar), Wellness Floor (pool, spa and gym) and world-class banquet facilities with the brand new The Ballroom
The Role
Position summary statement:
Responsible for the overall profitability of all Food & Beverage Outlets. The Director of Food & Beverage reports to the General Manager of the Hotel.
The Director of Food & Beverage ensures the smooth and efficient daily operations of all Food & Beverage outlets of the Hotel according to the Standard Operating Procedures.
The Director of Food & Beverage works closely with marketing and sales department, and rooms division in promotional activities.
Works in close collaboration with the Executive Chef to present constantly innovative ideas according to market trend.
Primary Responsibilities:

• To fulfill the financial objectives of the Food and Beverage department through innovative marketing strategies and efficient management.
• To prepare the Food & Beverage department's annual Budget and Business Plan, supporting the total Hotel's annual Business Plan.
• To ensure that the Department Operational Budget is strictly adhered to.
• To respond to customer complaints promptly and according to the standard Service Recovery.
• To ensure the smooth and efficient daily operations of all the Food & Beverage outlets, according to the Standard Operating Procedures.
• To ensure high standard of hygiene and sanitation is maintained, and in compliance to government legislation.
• To ensure that all corporate policies are adhered to.
• To co-ordinate and monitor the daily activities of the department.
• To plan systematically for festive promotions, loyalty programs, and other promotional activities.
• To be proactive in responding to the market situation and catering business.
• To work closely with marketing and sales department, and rooms division in promotional activities.
• To work with business partners in advertisement and promotional activities.
• To establish policies and procedures for the department.
• To ensure that all staff complies with the department's Standard Operating Procedures.
• To ensure efficient staffing level and payroll cost.
• To be responsible for staff training and development.
• To undertake any other related task/duty/assignment that may be given by the General Manager.

• Minimum 5 years of working experience in similar capacity or as Assistant Director of F&B in the hotel industry
• Minimum Diploma in Hospitality Management / RBE Operations from recognized hospitality or tertiary instiution
• Basic Microsoft Office Skills
• Possess comprehensive F&B operational knowledge
• Excellent managerial skills & people management skills to build and maintain positive working relationship with all associates.
• Excellent interpersonal and people management abilities to develop an effective and motivated team to create memorable experience for all guests with exceptional service
• Strong operational presence and high presentation skills
• Posseses business acumen, keenness and depth of perception to achieve financial budget
• High customer service focus