Must be willing to work at these locations: - Central Business District area - Newton / Novena - Pasir Panjang
Role The Document cum Mail Specialist is a member of a team responsible for service delivery through efficient mailroom operations at an Iron Mountain customer site. We are seeking a meticulous and organized individual to join our team as a Document and Mail Specialist. The candidate will play a pivotal role in managing incoming and outgoing documents and mail, ensuring accurate data entry, timely responses to customer inquiries, and efficient mail handling.
Responsibilities
Accurately inputting information into databases and spreadsheets.
Receiving and sorting incoming mail and managing outgoing mail.
Providing timely and professional responses to customer inquiries via email
Coordinating with various departments to ensure timely and accurate information exchange
Identifying and implementing opportunities to enhance mail and document management processes for increased efficiency. All other duties as assigned by management
Job Requirements:
Fresh Graduate and candidate with no experience is welcome
Basic computer literacy skills in MS Excel and Word
Excellent communication skills, both written and verbal, for effective customer correspondence
Proven record working in a fast-paced and time sensitive environment with little to no errors
Ability to maintain confidentiality and handle sensitive information with discretion
Willing to be deployed across different sites on short notice
Absolute team player, and look to enjoy working with a close-knit team
Attention to detail, responsible and organized
Adherence to company policies regarding mobile device usage during working hours.
Willingness to wear designated uniform during work hours.
Willing to OT as per required
Acceptable to do cross-functional learning/job rotation as per Management\xe2\x80\x99s request
Willing to work at CBD area, Newton and Tampines
Note:
This position requires strict adherence to company policies regarding mobile device usage and uniform compliance. Candidates should be comfortable with these requirements prior to applying.
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