Job Description

What Does Company Offer: * Earn up to $2,200/month * Full Salary during Training * On-the-Job Training provided * Additional Work Allowances * Pay-For-Performance Incentives * Other What Does Company Offer: Earn up to $2,200/month Full Salary during Training On-the-Job Training provided Additional Work Allowances Pay-For-Performance Incentives Other Work Benefits Career Advancement 13th Month Bonus Role The Document Imaging Specialist is a member of a team responsible for service delivery through efficient scanning operations at an Iron Mountain customer site. It is paramount for the Document Imaging Specialist to be able to provide a balance between efficiency and cost consciousness while delighting the customer by exceeding expectations. Responsibilities Deliver a great service and build strong trusted relationships with client Deliver a range of Document Imaging services and support to the client with minimal or no supervision Receive, sort, batch and prepare hard copy documents for scanning Remove all bindings correctly, without degrading the hard copy document. Repair and prepare hard copy documents for auto-feed scanning as required. Operate and maintain high-speed production scanners equipment to scan hardcopy documents to digital form Ensure that all required physical pages are scanned and all scanned images are clear, complete and orientated correctly Capture data from scanned images accurately and completely within keystrokes performance measurements Perform quality checks on scanning, data entry and final digital output rework as required. Restore hard copy documents to original form as required for packing into archive boxes Ensure daily record keeping functions are completed and reporting information is maintained Collaborate with the team to problem solve to ensure efficient service delivery that meets SLA Identify and implement opportunities for process improvement All other duties as assigned by management Job Requirements: Experience in scanning and indexing Applicants without experience will be considered for entry-level position Previous scanning and indexing experience will be added advantage Excellent customer service mind-set and good communication skills Proven record working in a fast-paced and time sensitive environment with little to no errors Able to manage multiple concurrent deadlines and responsibilities at once Works well under pressure and meets tight deadlines. Absolute team player, and look to enjoy working with a close-knit team Attention to detail, responsible and organized Basic computer skills Willing to OT as per required Acceptable to do cross-functional learning/job rotation as per Management's request Willing to work at Raffles Place and Tampines Due to business needs, candidate might be placed at Raffles Place and/or Tampines site as per management decision