Job Description

What Does Company Offer:

• Earn up to $2,200/month
• Full Salary during Training
• On-the-Job Training provided
• Additional Work Allowances
• Pay-For-Performance Incentives
• Other Work Benefits
• Career Advancement
• 13th Month Bonus

Due to business needs, candidate might be placed at Raffles Place and/or Tampines site as per management decision and scheduling

Role The Document Imaging Specialist is a member of a team responsible for service delivery through efficient scanning operations at an Iron Mountain customer site. It is paramount for the Document Imaging Specialist to be able to provide a balance between efficiency and cost consciousness while delighting the customer by exceeding expectations.

Responsibilities

• Deliver a great service and build strong trusted relationships with client
• Deliver a range of Document Imaging services and support to the client with minimal or no supervision
• Receive, sort, batch and prepare hard copy documents for scanning
• Remove all bindings correctly, without degrading the hard copy document.
• Repair and prepare hard copy documents for auto-feed scanning as required.
• Operate and maintain high-speed production scanners equipment to scan hardcopy documents to digital form
• Ensure that all required physical pages are scanned and all scanned images are clear, complete and orientated correctly
• Capture data from scanned images accurately and completely within keystrokes performance measurements
• Perform quality checks on scanning, data entry and final digital output; rework as required.
• Restore hard copy documents to original form as required for packing into archive boxes
• Ensure daily record keeping functions are completed and reporting information is maintained
• Collaborate with the team to problem solve to ensure efficient service delivery that meets SLA
• Identify and implement opportunities for process improvement
• All other duties as assigned by management

Job Requirements:

• Experience in scanning and indexing
• Applicants without experience will be considered for entry-level position
• Previous scanning and indexing experience will be added advantage
• Excellent customer service mind-set and good communication skills
• Proven record working in a fast-paced and time sensitive environment with little to no errors
• Able to manage multiple concurrent deadlines and responsibilities at once
• Works well under pressure and meets tight deadlines.
• Absolute team player, and look to enjoy working with a close-knit team
• Attention to detail, responsible and organized
• Basic computer skills
• Willing to OT as per required
• Acceptable to do cross-functional learning/job rotation as per Management\xe2\x80\x99s request
• To be flexible in different working location
• Willing to work at Raffles Place and Tampines
• Due to business needs, candidate might be placed at Raffles Place and/or Tampines site as per management decision and scheduling