Drainage Supervisor
Singapore, Singapore
Job Description
:
Description
- Manage a team of 30 specialists/workers, overseeing daily service operations and ensuring strict adherence to safety protocols and standard operating procedures
- Ensuring the team achieves set targets which includes but is not limited to SOS (State of Service), staff retention, quality checks (SQC), leads, and CVC (Customer Voice Counts)
- Ensuring prompt and timely service at customers premises
- Handling customer complaints and providing effective solutions to resolve the issue.
- Ensure discipline, counseling and coaching to drainage specialists
- Conduct on-the-job training for new team members
- Assisting OM /OE in ensuring service excellence and quality
- Carry out any other duties assigned by the OM
- GCE O Level and above or equivalent and/ or relevant working experience
- Comfortable working in Plumbing / Sanitary related environment or job
- Possess strong leadership capabilities in managing a team of approximately 30 Drainage specialists
- Possess minimum Class 3 license or Class 4 license
- Service-oriented
- Computer literate, knowledge in usage of Microsoft Office and mobile phone applications is a must
- Work place: Macpherson - Nearest MRT Tai Seng (Bus Number to reach : 8, 62, 90, 151)
- Mon to Fri: 7am to 4pm / Every Sat : 7am to 1pm (Sometime may start earlier like 4am)
People Profilers Pte Ltd
Tan Yueh Hua Karen
EA License Number: 02C4944
Registration Number: R1658726
\xef\xbb\xbfJob Reference: QY8R9849
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Job Detail
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Job IdJD1369010
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned