Duty Manager (front Office)
Singapore, Singapore
Job Description
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- Profitability, ensuring the department meets its quantitative and qualitative targets.
- Leadership and employee matters, including managing and motivating front office teams in order to provide high quality services for guests.
- Lead and support all Guest Experience Initiatives within the property.
- Guest Satisfaction, to ensure guests have a smooth running stay at the hotel.
- Maintains close relationships with guests throughout their stay in order to foster loyalty.
- Anticipates guests\xe2\x80\x99 needs and takes them into consideration.
- Handles guest complaints if they have not been dealt with by team members and provide a rapid solution.
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Job Detail
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Job IdJD1301550
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned