The Marketing & Communication Manager handles the hotel online reputation on all online platforms. The position is responsible for achieving the Trust Score objective of the hotel. Responsible for Online reputation KPIs (Trust Score, number of reviews, % of reviews…
b' Able to assist the Duty Manager to ensure smooth operations at the front office at all times. Assist the Duty Manager to reviews staffing roster at commencement of shift to ensure best deployment for maximum efficiency. Able to assist…
b' Profitability, ensuring the department meets its quantitative and qualitative targets. Leadership and employee matters, including managing and motivating front office teams in order to provide high quality services for guests. Lead and support all Guest Experience Initiatives within the…